What's making running the business harder than it needs to be?

Every business has things that take too long, cost too much, or depend on one person. Tell us yours.

What you get back, if you want it:

A personal reply within two business days with ideas for the one thing you would fix first. Not a sales script.
The write-up of what other owners in the area told us, once enough have answered.

About 5 minutes. Mostly tap-to-choose, with room to say more if you want. Anonymous is fine. No obligation, and nobody calls you unless you ask. It is about how work gets done, not about your technology.

First — who are we talking to? (skip if you like)

Which best describes your part in the business?

I own the business (or I'm one of the owners)
I run the business day-to-day — GM, president, operations lead
I'm on the leadership team and I have real say in what we buy and change
I work here and I see the problems, but the call isn't mine
Something else

Tell us — what kind of seat are you in?

It helps us understand whose seat the answer is coming from. There's no wrong answer.

Now the real question

What is one thing in the business that takes more time, money or effort than it should?

Tap any that sound familiar:

Want to put it in your own words? (optional)

Doesn't have to be IT. Doesn't have to be polished. If it wakes you up at 2 a.m., write it down.

The cost of not solving them

When one of these problems flares up, what does it actually cost you?

Check as many as apply.

Hours of my week I can't get back
Weekends and evenings I should be with family
Money — directly, out of the bottom line
Revenue we should have but don't
Customers we've lost, or come close to
Employees we've lost, or almost lost
Sleep
Peace of mind

Roughly how much time do these cost the business? (optional) And roughly how much money? (optional)

If one of these deserves more explanation, tell us here.

If we could only pick one

If we could take one of these off your plate tomorrow, which one?

If that problem disappeared, what could the business do better? (Not the solution, just the outcome.)

Last one

What has made this hard to solve?

Check as many as apply.

Almost done

What would you like to happen next?

Choose whatever feels right. There is no obligation.

Send me ideas. Someone from Arch Network Services reviews my answers and suggests ways to improve things.
Just share the findings. I'd like to see what other owners are dealing with.
Both. Send the findings, and tell me if you see a way to help.
No follow-up. I just wanted to share.

Your details are optional. Staying anonymous is fine; we still read every answer. If you want ideas or the findings, add an email or phone so we can send them.

Your name

Your business

What kind of business?

Tell us — what industry are you in?

We don't share your answers. If you asked for the write-up you'll get one email — no drip campaign, no list-selling. If you asked us to reach out we'll do it personally, within two business days.

Thank you. Your answers have been received.

A person is going to read this. Probably the same person who wrote the questions.

If you asked to hear back, you will — within two business days. If you asked for the write-up, we'll send it once we've heard from enough owners to say something meaningful. Usually a few weeks.

PS — The three things you named might not all be problems we solve. That's fine. We'd rather point you at someone who can help than pretend we can do everything. And if you know a business owner who'd have interesting answers to these questions, we'd love it if you sent them the link.

Want the other half of the picture? The free Cyber Readiness Snapshot shows how exposed the business is to attacks, and what your cyber insurer will ask. Scores on screen at the end.
Take the Snapshot →

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